LG devices on T-Mobile may have had serious issues by the end of the weekend. Backend changes caused LG devices to display persistent errors, causing ‘LG IMS’ to crash when unable to connect to cellular service. The following error message above continues to appear, even after being closed, with little time to do anything else between error messages.
Unfortunately, LG IMS has stopped.
The good news is that a resolution has been issued. Anyone with an LG device on T-Mobile experiencing this problem should restart their devices to fix the issue. Those who do not restart their devices should see the issue resolved over the next day. This was confirmed by one of TMo Report’s ‘trusted sources’.
LG Velvet in a dual-screen accessory
The cause of the issue was a change T-Mobile made to its systems that affected carrier-connected LG devices. The application that displayed the error, LG IMS, is a system protocol used to manage data and voice connections over LTE. This component of LG’s firmware was briefly broken which prevented these devices from making calls or using their device with the message constantly on the way.
